Refund Policy

At Nexdyno OrderSeva Private Limited ("OrderSeva"), we strive to ensure your satisfaction with our services. This policy outlines our refund terms for subscription services.

1. Subscription Refunds

• Within 7 days of purchase and no usage: You are eligible for a full refund if you request a refund within 7 days of your Subscription purchase and have not used the Services.
• After 7 days or usage: No refund will be issued for the current billing period once 7 days have passed or you have used the Services, whichever occurs first.
• Annual plans: For annual Subscription plans, please contact us at contact@orderseva.com to discuss your refund request.
• Cancellation: You may cancel your Subscription at any time. Cancellation takes effect at the end of the current billing cycle. No pro-rata refunds will be issued for the remaining period.

Approved refunds will be processed to the original payment method within 7-10 business days, depending on your payment provider.

2. How to Request a Refund

To request a refund, please email us at contact@orderseva.com with the following details:

• Your registered name and phone number or email address.
• Subscription plan and purchase date.
• Reason for the refund request.

Our team will review your request and respond within 7 working days.

3. Contact

For any questions related to refunds:

• Subscription issues: contact@orderseva.com
• General queries: contact@orderseva.com
• Registered Office: Nexdyno OrderSeva Private Limited, Sector -1, Vasundhara, Ghaziabad, Uttar Pradesh - 201012, India

Effective Date: February 13, 2026