Question 1

What is Express POS billing machine?

Accepted Answer

Express POS is OrderSeva's desk-based billing system designed for restaurants and cafes with fixed billing counters. It includes a compact thermal printer, KOT (Kitchen Order Ticket) system, inventory management, and complete restaurant management software. Perfect for dine-in restaurants, cafes, and QSRs.

Question 2

How much does OrderSeva Express POS cost?

Accepted Answer

OrderSeva Express POS is priced at ₹3,500 (discounted from ₹7,000). This includes a 58mm thermal billing printer, pre-installed software, menu configuration, staff training, and 6 months free license. Subscription renewal starts from ₹2,000 for 6 months.

Question 3

What is KOT and does Express POS support it?

Accepted Answer

KOT (Kitchen Order Ticket) is a system that sends order details directly to the kitchen. Yes, Express POS has full KOT support. When you take an order, it automatically prints in the kitchen, showing item details, table number, and special instructions. This streamlines kitchen operations and reduces order errors.

Question 4

Can Express POS manage inventory?

Accepted Answer

Yes! Express POS includes comprehensive inventory management. You can track stock levels, set low-stock alerts, manage suppliers, record purchases, and get detailed consumption reports. The system automatically reduces inventory when items are sold.

Question 5

How many users can access Express POS?

Accepted Answer

Express POS supports multiple user accounts with role-based access control. You can create separate logins for managers, cashiers, and kitchen staff with different permission levels. This ensures security and allows you to track who performs what actions.

Question 6

Does Express POS work with WhatsApp?

Accepted Answer

Yes! Express POS has WhatsApp integration. You can send bills directly to customers via WhatsApp, share digital menus, send promotional offers, and even receive orders through WhatsApp. This helps with customer engagement and reduces printing costs.

Question 7

Can I manage multiple tables with Express POS?

Accepted Answer

Yes, Express POS includes table management features. You can create tables, assign orders to specific tables, split bills between diners, merge tables, and track occupancy. Perfect for dine-in restaurants and cafes.

Question 8

What reports does Express POS provide?

Accepted Answer

Express POS provides comprehensive business reports including: daily sales summary, item-wise sales analysis, payment method breakdown, hourly sales patterns, inventory reports, staff performance, customer database, tax reports (GST), and profit/loss statements. All reports can be exported to Excel.

OrderSeva Express POS – Compact Desk Billing System

Everything you need to launch & grow.

POS Software

Thermal Billing Printer

Menu Upload & Setup

6 Months License Included

Onboarding Support

Ready to transform your restaurant?