Question 1

What is a Pocket POS billing machine?

Accepted Answer

A Pocket POS (Point of Sale) billing machine is a compact, portable device used for printing receipts and managing sales transactions. OrderSeva's Pocket POS is a handheld billing solution perfect for small restaurants, cafes, food trucks, and mobile vendors. It comes with a built-in thermal printer, rechargeable battery, and complete billing software.

Question 2

How much does the OrderSeva Pocket POS cost?

Accepted Answer

The OrderSeva Pocket POS is available at ₹3,500 (discounted from ₹8,000). This includes the portable POS device with built-in thermal printer, pre-installed billing software, menu setup assistance, training, and 6 months free license. Additional subscription renewal plans start from ₹2,000 for 6 months.

Question 3

Does Pocket POS work without internet?

Accepted Answer

Yes! OrderSeva Pocket POS works both online and offline. It has dual connectivity with Wi-Fi and SIM card support. You can continue billing even without internet, and data will sync automatically when connection is restored. This ensures uninterrupted service during network issues.

Question 4

What is included with the Pocket POS purchase?

Accepted Answer

Your Pocket POS package includes: (1) Compact handheld POS device with built-in 58mm thermal printer, (2) Pre-installed OrderSeva billing software, (3) Rechargeable long-lasting battery, (4) Thermal paper rolls to get started, (5) Complete menu setup and configuration, (6) Staff training and onboarding support, (7) 6 months software license included, and (8) Free shipping across India.

Question 5

How long does the Pocket POS battery last?

Accepted Answer

The Pocket POS comes with a rechargeable battery that provides all-day usage. On a full charge, it can typically last 8-10 hours of continuous operation, allowing you to serve customers throughout your business hours without frequent recharging. Perfect for mobile vendors and food trucks.

Question 6

Can I connect Pocket POS to my smartphone?

Accepted Answer

Yes! The Pocket POS connects seamlessly with the OrderSeva mobile app available for both Android and iOS. You can manage orders, view reports, update menu, and control your business from anywhere using your smartphone. The app syncs in real-time with your POS device.

Question 7

Is the Pocket POS GST compliant?

Accepted Answer

Absolutely! OrderSeva Pocket POS generates 100% GST-compliant bills with all required details including GSTIN, HSN codes, tax breakup, and item-wise taxation. The system handles all GST calculations automatically and provides GST reports for easy filing.

Question 8

What is the warranty on Pocket POS?

Accepted Answer

The Pocket POS comes with a 1-year manufacturer warranty covering hardware defects. We also provide lifetime software updates and 24/7 technical support. If you face any issues, our support team is always available to help via phone, WhatsApp, or email.

Question 9

Can I print bills in different languages?

Accepted Answer

Yes, the Pocket POS supports multi-language bill printing including English, Hindi, and regional languages. You can configure your preferred language for receipts, menus, and reports from the settings.

Question 10

Does Pocket POS support UPI and card payments?

Accepted Answer

Yes! OrderSeva Pocket POS integrates with multiple payment methods including UPI, credit/debit cards, wallets, and cash. You can track all payment types separately in your reports for better financial management.

OrderSeva Pocket POS – Portable Billing Solution

Everything you need to launch & grow.

Preloaded Billing Software

Compact Pocket POS Device

Rechargeable Battery

Thermal Paper Rolls

Setup & Training

Ready to transform your restaurant?